PRIVACY

We keep your personal information private and secure. When you make a purchase from Melanated Masses, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.

 

RETURNS & EXCHANGES

At Melanated Masses, we value you as a customer. Our goal is to provide you a great shopping experience. Items purchased are non-refundable. No Returns. No Exchanges. No Exceptions. Please double check your order! No modifications can be made after your order is placed.

If there is an issue of receiving the wrong item or you have an item that is defective or damaged please contact us.

Original shipping charges will not be refunded unless the return items are deemed defective. Please allow up to 10 business days from the receipt of your return to be processed and your refund issued.